Chances are many of your clients dislike your portal.
You know the tool you use to share client files that offers less features than a basic cloud drive?
Why do clients dislike the portal?
The feature set is pretty bad.
Many don’t let you create folders (what?) others will leave you confused as to which is the most recent file (really?) and this list goes on forever.
What should you consider instead?
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Honestly at this point everyone is using cloud storage and it’s secure, flexible and fully featured.
Chances are your portal isn’t giving you something that you can’t already get from cloud storage with better features and for free.
Does your portal provide any features that cloud storage doesn’t?
If not, why are you still using the portal?